Contact

Be the first to know about new collections and special offers.

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Basic Product Info

No phone, no APP, no Bluetooth needed. It comes with a built-in large screen and works independently as an all-in-one inspection tool.

It is used for non-destructive inspection inside engines, pipes, machinery, walls, HVAC, and other hard-to-reach areas without disassembly.

Screen & Operation

All functions are controlled by physical buttons on the unit. You can record video, take photos, adjust lights, zoom, and playback directly on the screen.

Yes, the screen supports clear viewing in daylight. For extremely strong sunlight, you may use your hand to shade the screen for better visibility.

Yes, slight warmth during continuous working is normal and safe. It does not affect performance or service life.

Probe & Cable

It is a semi-rigid cable that can bend and hold its shape, making it easier to enter pipes and narrow spaces.

The camera probe is IP67 waterproof, but the main screen unit is NOT waterproof. Do not immerse the host in water.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Please check the product diameter before purchase. The probe can only pass through holes larger than its diameter.

Before Use & Troubleshooting

1. Charge the device fully. 2. Insert a TF card if you need to save photos/videos. 3. Adjust LED lights for clear viewing.

Please charge it for at least 30 minutes first. New items may have low battery during shipping.

Check if the probe cable is tightly connected. Do not pull or twist the cable roughly.

Industrial endoscopes focus on image inspection. Most models do not support audio recording. This is normal design.

Warranty & Support

Please contact our support team immediately with your order number and problem description. We will reply within 24 working hours.

For assistance or inquiries, please email our support team directly. We provide friendly and efficient service.
Rest assured, our support team will respond to your email within 24 hours upon arrival.Thank you for your support!